P R I N C P L E S O F Vlarketinq world(prenominal) mutation PHILIP KOTLER Northwestern University GARY ARMSTRONG University of North Carolina Upper Saddle River Boston working corking of Ohio San Francisco New York Indianapolis London Toronto Sydney Singapore Tokyo Montreal Dubai capital of Spain Hong Kong Mexico City Munich Paris Amsterdam Cape Town ArH :-;^^ limit marketing dodging and the market Mix 72 guest-Driven merchandise Strategy 72 j Developing an Integrated trade Mix 76 9V selling: Creating and Capturing client assess 26 I What Is market? 28 .
i merchan dising cook 29 | The Marketing Process 29 Managing the Marketing driving force 77 Marketing Analysis 77 j Marketing Planning 78 | Marketing Implementation 79 j Marketing plane section Organization 80 Marketing Control 81 Measuring and Managing fall down on Marketing Investment 81 Reviewing Objectives and Key Terms 83 | Key Terms 84 | Discussing & Applying the Concepts 84 | Focus on Technology 85 | Focus on Ethics 85 | Marketing by the Numbers 85 Video bit person: Live Nation- 86 C o m p a n y Case: Bahrain verbalize: expression Customer Relations for the Future 86 correspondence the Marketplace and Customer Needs 30 Customer Needs, Wants, and Demands 30 j Market Offerings Products, Services, and Experiences 30 | Customer Value and felicity 31 | Exchanges and Relationships 31 | Markets 31 conniving a Customer-Driven Marketing Strategy 32 Selecting Customers to Serve 32 j Choosing a Value Proposition 33 | Marketing commission Orientations 33 Preparing a n Integrated Marketing Plan and Program 36 ! well-formed construction Customer Relationships 36 Customer Relationship solicitousness 37 | The ever-changing Nature of Customer Relationships 40 | collaborator Relationship Management 43 / 0-3 Analyzing the Marketing Environment 88 The partys Microenvironment 90 Chapter 3 The Company 91 | Suppliers 91 | Marketing Intermediaries 91 | Competitors 92 j Publics 93 Customers 93 Capturing Value from Customers 45...If you want to get a expert essay, order it on our website: BestEssayCheap.com
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